Returns & Exchanges

At Canna Cabana, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags attached. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your exchange or refund is handled with ease.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the unworn apparel in its original packaging, ensuring all designer tags and labels remain intact.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, your refund or store credit will be processed within 5-7 business days.